How do I plan a business message? There are five steps to plan a business message, which is the commutation process.

The process of communication refers to the transmission or passage of information or message from the sender through a selected channel to the receiver overcoming barriers that affect its pace.
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First of all, the sender must have a clear idea and what is the purpose of the message. After the sender has figure out the purpose of the message he or she starts to write out the messages chooses the appropriate wording.
The next step is selecting a channel to transmit the message, it can be transmitted via text, social media, or by company email. After the message has been sent out, it is up the the receiver to understand the message and able to provide feedback to the sender.